339bd Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to 339bd. We operate an English-language online gaming platform serving players across Bangladesh, offering cricket betting, live casino, slots, crash games, and fish hunting. At 339bd, we take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices available to you.

By accessing or using the 339bd platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with its terms. If you do not agree with any part of this policy, please discontinue your use of our services immediately. This policy applies to all users of our website and mobile services.

2. Information We Collect

To provide our services and comply with responsible gaming obligations, 339bd collects certain categories of personal information from our users. The types of information we may collect include, but are not limited to, the following:

• Full legal name, date of birth, and government-issued identification documents for age and identity verification (21+ only).
• Contact details including email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial information related to deposits and withdrawals, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other local payment method account references.
• Technical data such as IP address, device type, operating system, browser type, and session timestamps.
• Usage data including pages visited, games played, betting history, session duration, and platform interaction logs.
• Communications you send to our support team via email or live chat, including inquiries, complaints, and feedback.

3. How We Use Your Information

339bd uses the personal information we collect for specific, legitimate, and transparent purposes. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. The primary ways in which we use your information are described below.

• Account creation, verification, and ongoing management including identity checks and age confirmation (21+).
• Processing financial transactions including BDT deposits via bKash, Nagad, Rocket, and local bank transfers, and facilitating withdrawals.
• Providing customer support, responding to queries, and resolving disputes in a timely and professional manner.
• Complying with responsible gaming obligations including fraud detection, anti-money laundering (AML) checks, and self-exclusion enforcement.

4. Cookies and Tracking Technologies

339bd uses cookies, local storage, and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse site usage patterns. Cookies are small text files stored on your device when you access our platform. They enable us to recognise you on return visits and personalise your experience accordingly.

We use strictly necessary cookies to keep the platform functional, performance cookies to understand how users interact with our site, and functionality cookies to save your language and session preferences. You may disable non-essential cookies through your browser settings at any time, though doing so may affect certain features of the 339bd platform.

5. Sharing Your Information

339bd may share your personal information with carefully selected third parties only where it is necessary to deliver our services, comply with legal obligations, or protect the safety and security of our platform and its users. We require all third-party partners to maintain appropriate data protection standards.

• Payment processors and financial service providers (e.g., bKash, Nagad, Rocket gateway partners) solely to execute deposit and withdrawal transactions.
• Identity verification and KYC service providers engaged to confirm user eligibility and comply with responsible gaming standards.
• Analytics providers that help us understand platform usage and improve user experience, operating under strict data processing agreements.
• Law enforcement or regulatory authorities when we are legally required to do so, or when it is necessary to prevent, detect, or investigate fraud and financial crime.

6. Data Security

The security of your personal data is important to us at 339bd. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, secure storage with restricted access controls, and regular security assessments of our systems.

While we take all reasonable precautions to safeguard your data, no system can guarantee absolute security. We strongly encourage you to use a strong, unique password for your 339bd account, enable any available account security features, and to contact us immediately at [email protected] if you suspect any unauthorised access to your account.

7. Your Rights

As a user of the 339bd platform, you have certain rights with respect to your personal data. We are committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact our support team at [email protected] with your registered account details and a clear description of your request.

• Right of access: you may request a copy of the personal data 339bd holds about you at any time.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to erasure: in certain circumstances, you may request that we delete your personal data from our records, subject to our legal retention obligations.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.

8. Data Retention

339bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, accounting, or reporting requirements. In practice, this means we typically retain account data for the duration of your active account with us and for a period of up to seven years following account closure, in line with standard financial record-keeping obligations.

When your data is no longer required, we will securely destroy or anonymise it in accordance with our internal data management procedures. If you have requested the deletion of your account, we will process this request in accordance with our erasure procedures and applicable legal obligations.

9. Children and Minors

The 339bd platform is strictly for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information from our records and close any associated account. If you believe a minor has registered on our platform, please contact us immediately at [email protected].

10. Changes to This Policy

339bd reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify active users by posting a prominent notice on our platform and updating the "Last updated" date at the top of this document. Your continued use of the 339bd platform after such changes have been posted constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. If you have questions about any changes we make, please contact our support team.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 339bd handles your personal data, please do not hesitate to get in touch with our dedicated support team. You can reach us by email at [email protected]. We aim to respond to all privacy-related enquiries within five business days. Our support team is available 24/7 to assist players across Bangladesh, from Dhaka to Cox's Bazar.